Privacy Policy
Last updated: October 2026
1. Introduction
Eastside Plumbing Group ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.
The personal information we may collect includes:
- Names
- Phone numbers
- Email addresses
- Property addresses
- Information related to plumbing issues
3. How We Use Your Information
We use the information we collect or receive:
- To fulfill and manage your service requests
- To communicate with you regarding your enquiries
- To send you administrative information, such as booking confirmations
- To improve our services and website
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Eastside Plumbing Group
Phone: (03) 9728 6629
Melbourne, VIC